Lamar Suttles, HIS
Hearing Instrument Specialist
I began working in the hearing aid industry in 1980, which started as a summertime job during school. In 1982 I took a full time job in the Starkey Laboratory facility in Eden prairie, MN. I worked on the higher end of the hearing aid production products and helped introduce the low-profile hearing aid.
By 1985 I decided to move to the newly opening Starkey Texas facility in Austin, Texas. In 1990 I designed and manufactured what was called the in-ear monitor, mainly used for bands to hear their instruments on stage without floor speakers. I attended countless courses and classes regarding amplification, hearing and hearing aid fitting/programming.
Through the years I held many different positions, including training employees, providers, audiologists, and lab techs coming through the facility. I held the positions of head training associate, head material management, production team leader, production section leader and production manager. I have a total of well over 27 years experience in manufacturing and repairing hearing aids. I have been working with hearing aid providers at open houses and with factory representative in-office specialists for many years.
In 2007 I decided to get my Texas dispensing license. Since 2008, I have been working for NewSound in New Braunfels, Texas helping people hear and change their lives. This is one of the most rewarding jobs I have ever had.
Patient Services Coordinator
I have been in the medical field since graduating in 2014, and entered the hearing aid industry in 2019. I am currently the Patient Service Coordinator and Regional Admin Coordinator, working in the San Marcos and New Braunfels offices with my wonderful providers. It is a blessing to be able to come into work knowing we have the ability to help save hearing lives on a daily basis!
Always professional and friendly. Extremely good service.Aeron Hurst, on Google
Very professional, courteous and knowledgeable about the business of hearing aidsThomas C Anderson, on Google
Prompt, clean, friendly educational! No pressure. Never felt rushed.kaye stewart, on Google
Didn’t know what to expect. Staff was friendly, inviting and explained everything thoroughly! The process was quick and easy! I definitely recommend them for all your hearing needs!Phillip Holden, on Google
Outstanding service! Both reception and Doctor are very courteous and professional. Looking forward to my future visits with this great team of folks.Larry Peters, on Google