Monday: 9:00 AM – 5:00 PM
1847 TX-46, New Braunfels, TX 78132

Our Staff

Lamar Suttles, HIS

Hearing Instrument Specialist

I began working in the hearing aid industry in 1980, which started as a summertime job during school. In 1982 I took a full time job in the Starkey Laboratory facility in Eden prairie, MN. I worked on the higher end of the hearing aid production products and helped introduce the low-profile hearing aid.

By 1985 I decided to move to the newly opening Starkey Texas facility in Austin, Texas. In 1990 I designed and manufactured what was called the in-ear monitor, mainly used for bands to hear their instruments on stage without floor speakers. I attended countless courses and classes regarding amplification, hearing and hearing aid fitting/programming.

Through the years I held many different positions, including training employees, providers, audiologists, and lab techs coming through the facility. I held the positions of head training associate, head material management, production team leader, production section leader and production manager. I have a total of well over 27 years experience in manufacturing and repairing hearing aids. I have been working with hearing aid providers at open houses and with factory representative in-office specialists for many years.

In 2007 I decided to get my Texas dispensing license. Since 2008, I have been working for NewSound in New Braunfels, Texas helping people hear and change their lives. This is one of the most rewarding jobs I have ever had.

Lamar Suttles, HIS

Yvonne Martinez

Patient Services Coordinator

I am the patient services coordinator at NewSound Hearing Centers. I have been with the NewSound family since 2003 and am a native of New Braunfels. I have many years of experience in the areas of scheduling and insurance, with a dedication to comprehensive patient care. We look forward to achieving a greater understanding of our patients’ needs, as well as meeting those needs.

Yvonne Martinez

Customer Reviews

I am very pleased with the people at New Sound. They are always friendly, helpful, and very attentive to any hearing situation I may have.

Dale Pitts, on Google+

Have had excellent service. Friendly and accommodating staff.

Susan Kirtley, on Google+

Love my new hearing aids are so comfortable and the staff in the New Braunfels are so nice and kind and patient just my kind of people !

Melinda Limmer, on Google+

"100% satisfaction" is how I would describe my experience with New Sound Hearing Aid Center in New Braunfels, Texas. Whether it be hearing aids, ear molds, or ear mold tubing, everything meets my expectations 100% and helps me to hear really well. I highly recommend New Sound Hearing Aid Center...

David Hack, on Google+

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