Monday: 9:00 AM – 5:00 PM
1847 TX-46, New Braunfels, TX 78132

Our Staff

Lamar Suttles, HIS

Hearing Instrument Specialist

I began working in the hearing aid industry in 1980, which started as a summertime job during school. In 1982 I took a full time job in the Starkey Laboratory facility in Eden prairie, MN. I worked on the higher end of the hearing aid production products and helped introduce the low-profile hearing aid.

By 1985 I decided to move to the newly opening Starkey Texas facility in Austin, Texas. In 1990 I designed and manufactured what was called the in-ear monitor, mainly used for bands to hear their instruments on stage without floor speakers. I attended countless courses and classes regarding amplification, hearing and hearing aid fitting/programming.

Through the years I held many different positions, including training employees, providers, audiologists, and lab techs coming through the facility. I held the positions of head training associate, head material management, production team leader, production section leader and production manager. I have a total of well over 27 years experience in manufacturing and repairing hearing aids. I have been working with hearing aid providers at open houses and with factory representative in-office specialists for many years.

In 2007 I decided to get my Texas dispensing license. Since 2008, I have been working for NewSound in New Braunfels, Texas helping people hear and change their lives. This is one of the most rewarding jobs I have ever had.

Lamar Suttles, HIS

Yvonne Martinez

Patient Services Coordinator

I am the patient services coordinator at NewSound Hearing Centers. I have been with the NewSound family since 2003 and am a native of New Braunfels. I have many years of experience in the areas of scheduling and insurance, with a dedication to comprehensive patient care. We look forward to achieving a greater understanding of our patients’ needs, as well as meeting those needs.

Yvonne Martinez

Customer Reviews

I am very pleased with the people at New Sound. They are always friendly, helpful, and very attentive to any hearing situation I may have.

Dale Pitts, on Google

Have had excellent service. Friendly and accommodating staff.

Susan Kirtley, on Google

Love my new hearing aids are so comfortable and the staff in the New Braunfels are so nice and kind and patient just my kind of people !

Melinda Limmer, on Google

"100% satisfaction" is how I would describe my experience with New Sound Hearing Aid Center in New Braunfels, Texas. Whether it be hearing aids, ear molds, or ear mold tubing, everything meets my expectations 100% and helps me to hear really well. I highly recommend New Sound Hearing Aid Center...

David Hack, on Google

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