Lamar Suttles, HIS
Hearing Instrument Specialist
I began working in the hearing aid industry in 1980, which started as a summertime job during school. In 1982 I took a full time job in the Starkey Laboratory facility in Eden prairie, MN. I worked on the higher end of the hearing aid production products and helped introduce the low-profile hearing aid.
By 1985 I decided to move to the newly opening Starkey Texas facility in Austin, Texas. In 1990 I designed and manufactured what was called the in-ear monitor, mainly used for bands to hear their instruments on stage without floor speakers. I attended countless courses and classes regarding amplification, hearing and hearing aid fitting/programming.
Through the years I held many different positions, including training employees, providers, audiologists, and lab techs coming through the facility. I held the positions of head training associate, head material management, production team leader, production section leader and production manager. I have a total of well over 27 years experience in manufacturing and repairing hearing aids. I have been working with hearing aid providers at open houses and with factory representative in-office specialists for many years.
In 2007 I decided to get my Texas dispensing license. Since 2008, I have been working for NewSound in New Braunfels, Texas helping people hear and change their lives. This is one of the most rewarding jobs I have ever had.
Patient Services Coordinator
I am the patient services coordinator at NewSound Hearing Centers. I have been with the NewSound family since 2003 and am a native of New Braunfels. I have many years of experience in the areas of scheduling and insurance, with a dedication to comprehensive patient care. We look forward to achieving a greater understanding of our patients’ needs, as well as meeting those needs.
My wife has been a client for years and heaps praise on Lamar. I had to get hearing aids and have gone to Lamar for help. He is a knowledgeable professional and a great person. I know why my wife lauds him. You couldn’t do better.Jim Duvall, on Google
Very kind. Explains all things related to Hearing exam and treatment. Treatments are all simple and painless. Readily answers questions, never seems rushed. Rooms clean and bright.Elizabeth Kindschi Sampey, on Google
We are new to the area and we're greeted with a wonderful smile! Mr. Suttles, Jennifer and Patty were awesome and professional. We feel lucky to have found them.Susan Miller, on Google
My hearing aid wasn’t working properly and I was expecting to leave it with New Sound so it could be repaired by the manufacturer, but they were able to fix it in a manner of minutes at a reasonable cost. This is a very competent hearing aid office.ALFRED OGAWA, on Google
Great place to visit. Professional, on time and very client focused.....Lamar and Jennifer are a great team. Highly recommend this New Braunfels office!! They are great to.work with!! ...Tommy Briscoe, on Google
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