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"comment": "Thank you, David! We're glad to hear you had a positive experience with our team and are enjoying your new hearing aids. Your feedback means a lot to us!",
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"comment": "Thank you, Mary! We appreciate your kind words about Jennifer and her dedication to assisting you. It's great to hear that she provided you with helpful support. Your feedback means a lot to us!",
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"comment": "Thank you, Debbie! We're glad to hear that you had a positive experience with the doctor and that Jennifer was helpful at the front desk. Your feedback means a lot to us!",
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"comment": "Thank you for your feedback; we appreciate your support.",
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"comment": "Always a great experience. Thank you."
},
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"comment": "All was great. Great service and courteous people. Thank you.",
"createTime": "2021-06-12T17:11:42.490307Z",
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"comment": "Firstly, Is Jennifer the receptionist\/office manager. Her voice, pleasant attitude and helpfulness was my first impression and is very important. She gets an A+ rating. Then I met The man who tested my hearing and Karen, rep from Starkey were great. Both knew their jobs perfectly well which gave me confidence because of how much they believed in the product. They both wanted the best type of hearing aid for me....not just trying to make a sale. They both get A+ rating as well. As you can tell I was very impressed with the whole experience. Thank you all!!",
"createTime": "2021-06-03T23:22:18.705515Z",
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"comment": "Friendly and Courteous and Great Service!",
"createTime": "2021-05-11T21:08:23.531018Z",
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"displayName": "Elaine Baker"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Elaine Baker!",
"updateTime": "2021-05-03T16:47:26.885244Z"
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"comment": "Great quality and expert service.",
"createTime": "2021-04-23T00:00:36.691368Z",
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"displayName": "Frank Cross"
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"reviewReply": {
"comment": "Thank you for your review, Frank Cross!",
"updateTime": "2021-04-27T21:48:38.063109Z"
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"comment": "I had an issue with tinnitus effecting my hearing. Lamar took the time to discuss my issues and come up with a solution and then fined tuned the sound generator in my hearing aids to help me find a sound and level that helped me mask my tinnitus to a point where it's manageable. Thanks.",
"createTime": "2021-04-12T20:14:24.692467Z",
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"displayName": "Rex Walker"
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"reviewReply": {
"comment": "Thank you for your review, Rex Walker!",
"updateTime": "2021-03-29T14:42:19.175799Z"
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"comment": "Lamar was great and I was in and out in no time.",
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"displayName": "Neal Hubbell"
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"reviewReply": {
"comment": "Thank you for your review, Neal Hubbell!",
"updateTime": "2021-03-16T18:11:24.865412Z"
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"comment": "My hearing aids were tested and adjusted to fit my hearing loss. I felt that my tests were very good to meet my hearing loss. I enjoy the time spent at New Sound to make my hearing available to hear other people.\n\nThank You\n\nNeal Hubbell",
"createTime": "2021-03-05T20:37:19.270474Z",
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"displayName": "Elizabeth Kindschi Sampey"
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"reviewReply": {
"comment": "Thank you for your review, Elizabeth Kindschi Sampey!",
"updateTime": "2021-02-15T15:16:22.801350Z"
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"comment": "Very kind. Explains all things related to\nHearing exam and treatment. Treatments\nare all simple and painless. Readily\nanswers questions, never seems rushed.\nRooms clean and bright.",
"createTime": "2021-02-12T19:32:02.877601Z",
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"displayName": "Susan"
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"reviewReply": {
"comment": "Thank you for your review, Susan Miller!",
"updateTime": "2021-02-09T15:25:46.038808Z"
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"comment": "We are new to the area and we're greeted with a wonderful smile! Mr. Suttles, Jennifer and Patty were awesome and professional.\n\nWe feel lucky to have found them.",
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"displayName": "ALFRED OGAWA"
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"reviewReply": {
"comment": "Thank you for your review, ALFRED OGAWA!",
"updateTime": "2021-02-01T15:39:58.466158Z"
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"comment": "My hearing aid wasn\u2019t working properly and I was expecting to leave it with New Sound so it could be repaired by the manufacturer, but they were able to fix it in a manner of minutes at a reasonable cost. This is a very competent hearing aid office.",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Diane Outlaw!",
"updateTime": "2021-01-29T21:00:41.992445Z"
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"reviewReply": {
"comment": "Thank you for your review, Jim Duvall!",
"updateTime": "2021-01-25T17:15:40.755672Z"
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"comment": "My wife has been a client for years and heaps praise on Lamar. I had to get hearing aids and have gone to Lamar for help. He is a knowledgeable professional and a great person. I know why my wife lauds him. You couldn\u2019t do better.",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Michael Burns!",
"updateTime": "2021-01-08T18:19:23.476552Z"
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"displayName": "Maryann McGee"
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"reviewReply": {
"comment": "Thank you for your review!",
"updateTime": "2021-01-04T21:32:36.877868Z"
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"displayName": "Bryan Guenther"
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"reviewReply": {
"comment": "Thank you for your review, Bryan!",
"updateTime": "2020-12-28T15:35:00.263134Z"
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"displayName": "Al Cunningham"
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"reviewReply": {
"comment": "Thank you for your review, Al!",
"updateTime": "2020-12-11T19:14:48.112800Z"
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"comment": "Can not give a high enough review of Lamar Suttles and New Braunfels New Sound. He assisted me in a problem that was plaguing me for awhile and Lamar was able not only to tweak my hearing aids but also showed me a couple of \"tricks\" to enhance my hearing experience. Thanks Lamar",
"createTime": "2020-12-09T19:45:34.261236Z",
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"displayName": "Bobby Cox"
},
"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-21T21:54:21.126599Z"
},
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"__v": 0,
"comment": "Great staff and service.",
"createTime": "2020-02-21T20:17:01.116522Z",
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"reviewId": "AbFvOqlJfTKY1-dGHfTsmH_1b5a0X0wrW5dihl-H_5w15T-yhtcmC40eTfom30FMu23f37vFZ13O",
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"displayName": "Chris Brandt"
},
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "I am very please with the service at NewSound of New Braunfels. I have used this facility for over 8 years. Yvonne is very helpful in answering my questions and setting up my appointments. Lamar is a great hearing specialist in my opinion, he keeps working with you to set your hearing aids up to the proper levels for a great experience.",
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"comment": "I am very pleased with the people at New Sound. They are always friendly, helpful, and very attentive to any hearing situation I may have.",
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"comment": "Love my new hearing aids are so comfortable and the staff in the New Braunfels are so nice and kind and patient just my kind of people !",
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"comment": "\"100% satisfaction\" is how I would describe my experience with New Sound Hearing Aid Center in New Braunfels, Texas. Whether it be hearing aids, ear molds, or ear mold tubing, everything meets my expectations 100% and helps me to hear really well. I highly recommend New Sound Hearing Aid Center in New Braunfels, Texas. Lamar Suttles and his secretary, Yvonne, are nice, friendly folks that have your best interest at heart.",
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They are always so friendly and helpful. I never have to wait amd they know me by name the moment I walk in. Definitely would recommend thos place.
Veronica Miller, on GoogleGreat people and the new hearing aids are great
David Goetz, on GoogleI called the NewSound Hearing Aid Center today and spoke to Jennifer. Jennifer was awesome. She had the knowledge and patience to help me with my issue. She worked so hard to get mery issue resolved but unfortunately was unable. She did however gave me the number to support. My...
Mary Garcia, on GoogleExcellent
Wayne Gray, on GoogleVery professional and explained everything during the process.
Monty Carroll, on GoogleEveryone is so nice and helpful. I learn something new about my hearing aids every time I go. They work quickly and that makes for a shorter visit. Thanks to all of you.😉
G Hilliard, on GoogleLeft with cleaner hearing sides, cleaner ears and answers to all our questions!
Anamae Storbeck, on GoogleThe doctor was very good showing me how to go through the procedures. The front desk lady, Jennifer was so nice and helpful!
Debbie Wheeler, on GoogleQuick & Efficient!
Chriselda Camarillo, on GoogleEveryone was extremely nice! I enjoyed my visit they make you feel important
Norma Rodgers, on GoogleGreat service and great price!
Chris Wagner, on Google
